Hotel Policies

Check-in	From 14:00
Check-out	Until 11:00
Cancellation/Prepayment	Cancellation and prepayment policies can vary depending on the selected room type.
Accepted credit cards	American Express Bankcard Visa Euro/Mastercard Eftpos Diners Club JCB UnionPay credit card

Important Information

Please note that the swimming pool will be closed from 28 May until 2 June 2017 inclusive, due to renovation During this time, guests can enjoy the swimming pool facilities at Crown Promenade and Crown Metropol There will be a complimentary transfer service on request Crown Spa and the gymnasium will not be affected by this closure and will continue to operate as per usual You may experience minor disturbances Please note that a 15% surcharge applies for payments made with credit card Please note that full payment is required upon arrival, an additional 100 AUD bond per night is also required Please note that check in is only available for guests over the age of 18 years Guests under the age of 18 must be accompanied by a parent or official guardian You must show a valid photo ID and credit card upon check-in Please note that Crown Towers requires an AUD $100 credit card pre-authorisation or AUD $200 cash deposit upon check in to cover any incidental charges